Exceptional Customer Service

At Anodyne Inc we want to exceed our customers expectations by doing more then just answering questions and fulfilling orders, we want to educate our customers and leave them knowing they are in reliable hands and being taken care of. Our Customer Service Representatives know what it means to provide not only quality service, but to be knowledgeable in all areas of the insurance world and product information.

We keep abreast of the changes in the products we sell, changes in insurance criteria and coverage, changes in what our manufacturer provide, and use the time speaking with our customers to ensure their needs are met. At Anodyne Inc our goal is to provide you with medical equipment that will enhance your independence and provide you with the tools you need to feel confident in our products.

Anodyne Inc enjoys all types of customers, from the customer who makes one purchase, to the customer that needs monthly supplies sent to them and processed through their insurance company. We will assist you with all of your questions no matter how big or small your needs are.

None of our staff are paid on commission, we do not believe in a salesman attitude and sales pitch to our customers. We want our employees to truly listen to our customer and pick out the product that best suits their needs no matter the price or quantity. We will never pressure a customer to make a decision and put no pressure on our staff to sell any amount of products. Anodyne Inc continually educates all of our staff on all of the features of each product and the patients that would most benefit from that product in their home.

Anodyne Incs biggest concern is customer satisfaction and well being. Please feel free to contact us with any comments, concerns, or to share your experience with Anodyne Inc by sending an email to info@anodynerehab.com